4.9 Google reviews
Care Home Transport
Moving into, between or out of a care home, handled with patience and care.
Private, non-emergency patient transport. In an emergency, call 999.
Care Home Transport with Book An Ambulance
A move into a care home is a big day. The journey shouldn’t add to it. We arrange transport from home or hospital to a care home, between care homes, and from a care home to respite care — anywhere in the UK.
We often arrange long-distance moves, when a resident is moving closer to family. The crew can bring reasonable belongings, and a relative or carer can usually travel too.
Care homes also use us for residents’ hospital appointments, scans and planned admissions, when their own transport or NHS transport can’t help.
What we can arrange
- Home or hospital to care home
- Care home to care home, and to respite care
- Long-distance moves closer to family
- Residents’ hospital and clinic appointments
- Help with stairs and narrow access, after a risk assessment
Who it’s for
- Families arranging a move for a parent or relative
- Care homes moving or admitting residents
- Residents living with dementia or limited mobility
- Social workers and case managers
Who it’s for
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1
Tell us about the journey
Where from, where to, when, and how the patient moves about. It takes a few minutes, at any time of day.
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2
We source your quote
We put the journey to providers in our network and send you a quote before you commit to anything.
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3
Accept and relax
Accept and pay online. Your journey coordinator confirms the crew and vehicle and keeps you updated.
Care Home Transport: common questions
Can you arrange transport for patients to care homes?
Yes.
We regularly arrange transport for patients moving to:
- Residential care homes
- Nursing homes
- Specialist care facilities
- Supported living environments
- Rehabilitation centres
We work closely with families, care providers and healthcare professionals to ensure a smooth transfer process.
Can you transport patients from a care home to hospital?
Yes.
We work closely with residential care homes, nursing homes, assisted living providers and supported living services throughout the UK.
We provide transport for:
- Hospital appointments
- Outpatient clinics
- Diagnostic scans
- Specialist consultations
- Planned admissions
Care staff may accompany patients where clinically appropriate.
Can you arrange transport for patients with dementia?
Yes.
We regularly support individuals living with dementia and Alzheimer's disease.
Our provider crews understand the importance of:
- Clear communication
- Patience
- Familiar routines
- Family involvement
- Anxiety reduction
Where appropriate, a family member or carer may accompany the patient to provide reassurance throughout the journey.
Can a carer accompany the patient?
Yes.
We encourage carers to travel where appropriate, particularly when they provide:
- Personal care support
- Communication assistance
- Emotional reassurance
- Clinical background information
Please advise us during booking if a carer intends to travel.
Can personal belongings travel with the patient?
Yes.
Reasonable personal belongings can usually travel with the patient.
Examples include:
- Handbags
- Mobile phones
- Clothing
- Mobility aids
- Essential medical items
Large volumes of luggage should be discussed in advance. Any luggage or personal belongings would need to be safe to transport.
You may also need
- Long Distance Patient Transport From one end of the country to the other, in one journey. Learn more
- Hospital Discharge Transport Getting home, or to the next ward, without waiting days for a bed-to-door journey. Learn more
- Wheelchair Accessible Transport Travel in your own wheelchair, with a crew to help from door to door. Learn more
Trusted by patients, families & care professionals
Rated 4.9 out of 5 on Google as Vecta Healthcare, the company behind Book An Ambulance.
“We used Vecta Healthcare to bring my 93 year old father in law from Scotland to Stockport. Right from the start Ian was very responsive. He answered questions and was clear and very helpful. When we were let down the day before the move he quickly found another company and crew. The crew were really good. They really took care of him. 10/10 to all 3 of them.”
“My husband had an important appointment at the National Hospital for Neurology and Neurosurgery and needed to travel from his rehabilitation centre in Northamptonshire to London. The usual patient transport could not guarantee arrival on time for his appointment, so I approached Vecta Healthcare. They responded straight away arranged everything in a professional, friendly and client-focused way. My husband’s travel to London and his return journey both went smoothly. Due to unforeseen circumstances his hospital discharge date and time have changed but Vecta Healthcare staff were great in managing this change, communicating and reassuring me when I was in a bit of a panic. The ambulance crews were fantastic. We made to the hospital on time and safely and timely back to my husband’s rehabilitation centre. Great service, well worth it. We would definitely use again and highly recommend.”
“Can't fault this friendly, efficient and compassionate service”
“Wonderful caring service. I would definitely use again if I needed a private ambulance service.”
“At an extremely stressful time for our family Vecta arranged a private ambulance for my bed bound father with very little notice. The communication was excellent, costs clear and value for a very skilled job the crew did with the steps and narrow door ways. More than this though- every member of the team- by phone, for payment, the crew- showed so much compassion for us all. Can’t recommend enough.”
Get a personalised quote.
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