4.9 Google reviews
Hospital Discharge Transport
Getting home, or to the next ward, without waiting days for a bed-to-door journey.
Private, non-emergency patient transport. In an emergency, call 999.
Hospital Discharge Transport with Book An Ambulance
Discharge delays often come down to transport. When NHS patient transport isn’t available, or can’t meet the time the ward needs, we find a private provider who can — from the ward to home, to a care home or to another hospital.
Tell us where the patient is, where they’re going and how they move about. We put the journey to providers in our network and send you a quote. Once you accept, a journey coordinator confirms the crew and vehicle and keeps you updated until the patient arrives.
We arrange discharges from NHS hospitals, private hospitals, community hospitals and rehabilitation units, and transfers between them — including long-distance moves closer to family.
What we can arrange
- Ward-to-door discharge, with help into the home
- Transfers between NHS and private hospitals
- Moves to rehabilitation units and care homes
- Wheelchair, stretcher and bariatric vehicles
- A relative or carer travelling with the patient
Who it’s for
- Patients ready to leave but unable to use a car or taxi
- Families arranging a discharge from a distance
- Discharge teams and bed managers freeing a bed
- Case managers and insurers arranging transfers
Who it’s for
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1
Tell us about the journey
Where from, where to, when, and how the patient moves about. It takes a few minutes, at any time of day.
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2
We source your quote
We put the journey to providers in our network and send you a quote before you commit to anything.
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3
Accept and relax
Accept and pay online. Your journey coordinator confirms the crew and vehicle and keeps you updated.
Hospital Discharge & Transfers: common questions
Can you arrange discharge transport?
Absolutely.
Hospital discharge transport is one of our core services.
We can support patients being discharged from:
- NHS hospitals
- Private hospitals
- Rehabilitation units
- Community hospitals
- Specialist treatment centres
Our provider crews assist patients safely from ward to destination where appropriate.
Can you transport patients from hospital to home?
Absolutely.
Arranging hospital discharge transport is one of our core services.
We assist patients who:
- Cannot use standard transport
- Require support entering their property
- Need wheelchair transport
- Have recently undergone surgery
- Require oxygen during transport
Our providers help ensure a smooth and stress-free transition home.
Can you transport patients between hospitals?
Yes.
Inter-hospital transfers are one of our most frequently requested services.
We regularly arrange transport for patients between:
- NHS hospitals
- Private hospitals
- Specialist treatment centres
- Rehabilitation facilities
- Mental health facilities
Our crews ensure all relevant patient information accompanies the transfer where appropriate.
Can I book transport on the same day?
Yes, subject to vehicle and crew availability.
We understand medical appointments and discharges can arise unexpectedly.
Our operations team will always attempt to accommodate urgent same-day patient transport requests wherever safe and practical.
Can a relative travel with the patient?
In most cases, yes.
A relative may accompany the patient subject to vehicle capacity, operational considerations and clinical requirements.
Having a familiar person present often provides reassurance and emotional support during the journey.
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Trusted by patients, families & care professionals
Rated 4.9 out of 5 on Google as Vecta Healthcare, the company behind Book An Ambulance.
“We used Vecta Healthcare to bring my 93 year old father in law from Scotland to Stockport. Right from the start Ian was very responsive. He answered questions and was clear and very helpful. When we were let down the day before the move he quickly found another company and crew. The crew were really good. They really took care of him. 10/10 to all 3 of them.”
“My husband had an important appointment at the National Hospital for Neurology and Neurosurgery and needed to travel from his rehabilitation centre in Northamptonshire to London. The usual patient transport could not guarantee arrival on time for his appointment, so I approached Vecta Healthcare. They responded straight away arranged everything in a professional, friendly and client-focused way. My husband’s travel to London and his return journey both went smoothly. Due to unforeseen circumstances his hospital discharge date and time have changed but Vecta Healthcare staff were great in managing this change, communicating and reassuring me when I was in a bit of a panic. The ambulance crews were fantastic. We made to the hospital on time and safely and timely back to my husband’s rehabilitation centre. Great service, well worth it. We would definitely use again and highly recommend.”
“Can't fault this friendly, efficient and compassionate service”
“Wonderful caring service. I would definitely use again if I needed a private ambulance service.”
“At an extremely stressful time for our family Vecta arranged a private ambulance for my bed bound father with very little notice. The communication was excellent, costs clear and value for a very skilled job the crew did with the steps and narrow door ways. More than this though- every member of the team- by phone, for payment, the crew- showed so much compassion for us all. Can’t recommend enough.”
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