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Patient Transport & Ambulance Booking in the North West
One form, and we source the quote from our network of providers — so you don't have to.
Private, non-emergency patient transport. In an emergency, call 999.
Non-emergency ambulance and patient transport in the North West
The North West includes Greater Manchester, Merseyside, Lancashire, Cheshire and Cumbria, with two major city regions, busy coastal resorts and some of England's most remote upland communities. Hospital demand here is high all year round.
We arrange transport for people who cannot safely travel by car, taxi or public transport. Providers can carry stretcher, wheelchair and bariatric patients, and oxygen or a medical escort can be requested when you book. Typical journeys include outpatient appointments, dialysis runs, journeys home after treatment and transfers between hospitals, as well as care home transfers in the North West.
Complete the booking form above and we'll ask suitable providers and email you a quote. Nothing is booked until you accept it.
Hospital discharge in the North West
Delays to hospital discharge keep beds blocked and leave families waiting. Ward teams, discharge coordinators and families can book same-day and planned journeys home, to a care home or to a rehabilitation unit. If the patient lives alone, tell us if they need help settling in on arrival.
Hospital discharge transportCare home transport in the North West
We arrange care home transport for hospital appointments, day-centre visits, family occasions and moves between homes. Tell us about dementia, limited mobility or complex needs when you book, so the provider can send a suitable crew and the handover with the care home goes smoothly.
Care home transportLocal knowledge: North West
Journeys here run between the large teaching hospitals in Manchester and Liverpool, district hospitals across Lancashire and Cheshire, and rural hospitals in Cumbria, often over long distances on the M6, M62 and M56 and the busy approach roads around the city-centre hospital sites.
How patient transport booking works in the North West
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1
Tell us about the journey
Where from, where to, when, and how the patient moves about. It takes a few minutes, at any time of day.
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2
We source your quote
We put the journey to providers in our network and send you a quote before you commit to anything.
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3
Accept and relax
Accept and pay online. Your journey coordinator confirms the crew and vehicle and keeps you updated.
Our provider crews and vehicles
Providers in our network must be registered with the regulator where they operate, insured, and use trained staff, with DBS checks where the role requires them. Vehicles range from wheelchair-accessible vehicles with ramps or tail-lifts to stretcher ambulances: tell us about oxygen, suction or other equipment when you book so the provider can bring it. These are planned journeys, not emergency responses: if someone needs urgent medical help, always call 999.
Who we help in the North West
We arrange journeys for patients, relatives, ward teams, discharge coordinators, care home managers, hospices, GP practices and private clinics. Whether it's a single trip across town or a regular weekly run, we keep the booking simple, and the passenger is treated with dignity and respect throughout.
Towns and cities we cover in the North West
- Manchester
- Liverpool
- Salford
- Bolton
- Wigan
- Stockport
- Oldham
- Preston
- Blackburn
- Blackpool
- Lancaster
- Chester
- Warrington
- Birkenhead
- Southport
- St Helens
- Carlisle
- Kendal
- Crewe
- Burnley
…and the surrounding towns and villages. Journeys to and from anywhere in the UK are quoted door to door.
Hospitals in the North West
We arrange patient transport and hospital transfers to and from hospitals across the North West, including:
- Manchester Royal Infirmary
- Wythenshawe Hospital
- Royal Oldham Hospital
- North Manchester General Hospital
- Salford Royal Hospital
- Royal Albert Edward Infirmary, Wigan
- Royal Bolton Hospital
- Stepping Hill Hospital, Stockport
- Tameside General Hospital
- Royal Liverpool University Hospital
- Aintree University Hospital
- Alder Hey Children's Hospital
- Whiston Hospital
- Arrowe Park Hospital, Wirral
- Countess of Chester Hospital
- Warrington Hospital
- Leighton Hospital, Crewe
- Royal Preston Hospital
- Royal Blackburn Hospital
- Blackpool Victoria Hospital
- Royal Lancaster Infirmary
- Furness General Hospital, Barrow
- Cumberland Infirmary, Carlisle
These are examples of where journeys start and finish, not partners. Book An Ambulance is an independent transport broker and isn't part of the NHS or affiliated with these hospitals.
Patient transport for care homes in the North West
The North West has a large number of registered care homes, and journeys can start from homes of every size. The full register is published by the Care Quality Commission (CQC). If your home books journeys regularly, email us at hello@bookanambulance.co.uk.
Frequently asked questions
Can I book patient transport in the North West on the same day?
Yes, subject to availability. Use the booking form or call us on 0330 043 8465 and we will find a provider and send you a price.
Do you arrange hospital discharge for stretcher patients?
Yes. Tell us the patient's mobility needs when you book and we will ask providers with the right vehicle.
Transport for every patient need
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Care Home Transport
We can help organise your transport from any part of the UK to another. We specialise in organising long distance transfers.
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Hospital Discharge & Transfers
Reducing discharge delays and facilitating bed-to-bed transfers. We work with NHS and private hospitals to streamline patient flow and free up beds faster.
Loved one desperate to get home? We can help.
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Non-Emergency Transport
Outpatient appointments, dialysis runs, X-rays, chemotherapy sessions and routine transfers. Consistent, dignified transport for patients who travel regularly. Our network provide wheelchair transfers, stretcher transfers, high dependency transfers and we can help organise bariatric patient transport.
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Family Occasions
We regularly organise patient transport for weddings, funerals and for that final wish. We can help organise transport all over the UK.
Trusted by patients, families & care professionals
Rated 4.9 out of 5 on Google as Vecta Healthcare, the company behind Book An Ambulance.
“We used Vecta Healthcare to bring my 93 year old father in law from Scotland to Stockport. Right from the start Ian was very responsive. He answered questions and was clear and very helpful. When we were let down the day before the move he quickly found another company and crew. The crew were really good. They really took care of him. 10/10 to all 3 of them.”
“My husband had an important appointment at the National Hospital for Neurology and Neurosurgery and needed to travel from his rehabilitation centre in Northamptonshire to London. The usual patient transport could not guarantee arrival on time for his appointment, so I approached Vecta Healthcare. They responded straight away arranged everything in a professional, friendly and client-focused way. My husband’s travel to London and his return journey both went smoothly. Due to unforeseen circumstances his hospital discharge date and time have changed but Vecta Healthcare staff were great in managing this change, communicating and reassuring me when I was in a bit of a panic. The ambulance crews were fantastic. We made to the hospital on time and safely and timely back to my husband’s rehabilitation centre. Great service, well worth it. We would definitely use again and highly recommend.”
“Can't fault this friendly, efficient and compassionate service”
“Wonderful caring service. I would definitely use again if I needed a private ambulance service.”
“At an extremely stressful time for our family Vecta arranged a private ambulance for my bed bound father with very little notice. The communication was excellent, costs clear and value for a very skilled job the crew did with the steps and narrow door ways. More than this though- every member of the team- by phone, for payment, the crew- showed so much compassion for us all. Can’t recommend enough.”
Other regions we cover
- London
- South East
- South
- South West
- Home Counties
- Wales
- West Midlands
- East Midlands
- East of England
- North East
- Scotland
- Northern Ireland
Journeys between regions are quoted door to door, however far. See all locations
Book patient transport in the North West
Use the form above or call 0330 043 8465 to book your journey today.